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Withdrawal Rules

At Gone Bingo ES every pound deposited is rewarded with generous Bonus to expand the entertainment of our players. We have the following withdrawal rules so that we can avoid people who abuse our generous bonus scheme.
  1. Withdrawal requests are processed only on Tuesdays and Fridays. Please make sure your withdrawal request is made before 11am GMT to be eligible for current period.
  2. Player may request one (1) withdrawal per seven day period. Minimum withdrawal request is EUR €50. ALL withdrawal requests below EUR €50 will be credited back to players account.
  3. Any winnings derived from Promotional Bonus Bucks are not eligible for withdrawal.
  4. Upon Players first deposit, the Cash and Bonus balance will be reset to €0
  5. Players must have a 'Real Money' account prior to requesting a withdrawal. Real Money account must be funded with at least EUR €20 prior to requesting a withdrawal.
  6. Bonus Deal : As Gone Bingo ES provides high amount of free money and bonus, deposit plus bonus awarded must be wagered FOUR (4) times on bingo games or TEN (10) times on casino games prior to requesting a withdrawal. If a player plays any game other than bingo, slots, keno, or scratch offs, than the play through amount will be 40 times the deposit plus bonus.
  7. Cash Deal : Deposit plus bonus awarded must be wagered eight (8) times on bingo games or Fifteen (15) times on slots games prior to requesting a withdrawal CASH play is considered for play through requirement.
  8. Maximum monthly withdrawal limit on bingo game winnings is EUR 5000 (€1250 per week). Maximum monthly withdrawal limit on casino game winnings is EUR 1000 (€250 per week).
  9. Redemption flow backs are not considered as new deposits and will not be eligible for bonus.
  10. Once a payout is requested, Player will forfeit all BBs left in their account up to the value of the remaining cash balance. Example: Player Emma has €500 cash in account and €250 in BBs. Emma withdraws €400 cash leaving €100 cash in account. Emma's BBs will be reduced to 100.
  11. Deposit bonuses cannot be claimed If you have a pending withdrawal request.
  12. All unclaimed deposit bonus expire upon your successfully withdrawal.
  13. In order to ensure that withdrawal amount reaches the right person, all players making their first withdrawal request MUST send us a proof of ID (Passport or Driving Licence) and proof of residential address (phone bill or similar). These details MUST match the details listed in their account profile (name, address, phone number and email address). Use of invalid contact details may result in closure of account and all winnings will be forfeited. The documents can be sent by email to support@winnersbingonetwork.com
  14. Withdrawal of winnings will be reimbursed to the appropriate account from which they came from with in 3 business days of approval. In the case where deposited funds came from Ukash, or Moneybookers a cheque will be sent directly to the player by first class mail. The charge for sending out a cheque, (€5.00) will be deducted from the withdrawal. The cheques will only be sent out every other week on approved withdrawals.
  15. Management reserves the right to withhold payment of any winnings until the player agrees and provides our Promotions Department an interview related to their winnings for the newsletter and websites and further pending verification of the player's identity in which case we may request identification documents
  16. Management reserves the right to deny a withdrawal request if a player has not funded his/her account within and prior to 30 days of any win (this includes any winnings derived from any complimentary and / or promotional bonuses, including Bonus Bucks and cash).
  17. As per industry standards, withdrawals of €1000 or greater may be subjected to a longer processing period and paid as scheduled by management, with a maximum total monthly withdrawal limit of €5000.
  18. We recommend that players visit the rules page on a regular basis. Management reserves the right to edit the site Rules without prior notice.
  19. Initial wagering on Bingo games will be deducted from the cash balance. When the cash balance is insufficient, wagering is deducted from the Bonus Balance.